Are your paintings hand-painted or printed?
All our Van Gogh reproductions are hand-painted in oil on canvas. You will not only see, but also feel and smell the brush strokes. Just like the original Van Gogh paintings.
What are your delivery times?
When the painting you want to order is in stock we usually send it the day after your order and estimated delivery outside of Europe by UPS is 3-4 days later.
Please view the Van Gogh reproductions in stock by clicking
here.
When the painting of your choice is not in stock, delivery usually takes 6 - 7 weeks.
Do the paintings come framed?
We send the paintings rolled in a hard plastic tube for maximum protection. Above, shipping frames would be very expensive.
Are the paintings only available in sizes other than shown on the website?
Any size is possible. We are happy to give you a quote for the size you would like.
Can I order paintings other than shown on the website?
Yes, any Van Gogh is possible. And we are experienced in reproducing other old masters too. All we need is a high resolution picture.
We do respect copyright laws. The orginal artist must be dead for over 70 years.
Can we visit Van Gogh Studio in Amsterdam?
Our showroom is at Haarlemmerstraat 7, near Central Station. You are very welcome by appointment.
Our artists work from their own studios to create their preferred ambiance to paint.
Why are your paintings more expensive than some I have seen on the internet?
Quality makes the difference. Only total focus on Van Gogh’s work leads to museum quality. Van Gogh Studio has focussed on reproducing Vincent van Gogh's paintings from 1994.
Is credit card payment safe?
Yes, we use highly secure order processing. None of your personal information will be sold or made available to anyone else. Your credit card details will only be known by the Credit Card company.
Can I use my USA credit card while your prices are in euros?
Yes that is no problem. Sometimes banks have to give an extra approval for overseas purchases though.
Do I have a money back guarantee?
Yes. If you are not 100% happy with your purchase, you may return your painting within 7 days of receipt and we will refund you 100% of the total amount. You must let us know the reason for return before returning the painting. You will have to pay for return shipping, and all goods must be returned to us by UPS/Fedex/DHL in perfect condition, in its original packaging.
Will you charge extra for shipping?
No, worldwide shipping by UPS is included in the price.
Do you have an affiliate program?
Yes!
To sign up, register with our affiliate partner at http://www.shareasale.com/shareasale.cfm?merchantID=69942&source=FAQ
When someone clicks the link from your site and buys something from Van Gogh Studio, we'll send you a commission. It's that simple!
Can I leave my feedback on your site?
Absolutely, we love to let everyone know how you like your Vincent van Gogh masterpiece reproduction.
Is there another way to check the quality?
Yes, you could order a mini painting at https://www.vangoghstudio.com/one-star-from-starry-night/ for only 20 euro and check the color, thickness of the brushstrokes and even the smell of the paint.